Loved reading about the “request invoice” experiment. We’ve grappled with similar questions around how to foster a more intentional buying experience. The way something is purchased should reflect how it was made... with care, not impulse. That’s why we’ve phased out returns and cancellations, and why our most intricate timepiece is only available privately through a waitlist.
Loved reading about the “request invoice” experiment. We’ve grappled with similar questions around how to foster a more intentional buying experience. The way something is purchased should reflect how it was made... with care, not impulse. That’s why we’ve phased out returns and cancellations, and why our most intricate timepiece is only available privately through a waitlist.